Rising Gas Prices Hurting Small Businesses
“Since opening a plumbing franchise in Baltimore in 2010, Jamie Smith has watched the price at the pump increase 29 percent, which squeezes his profit margins every time he puts a truck on the road. He responded by recently adding an $11 fuel surcharge to all service calls in an effort to offset the expense and salvage his bottom line.”
“But that only works if the surcharge doesn’t drive away business.”
“Many customers refuse to pay the charge,’ Smith, who owns a Mr. Rooter plumbing franchise, said during a hearing before the House Small Business Committee on Wednesday. ‘In fact, some potential customers disapprove so vehemently of this practice that they refuse to consider Mr. Rooter of Greater Baltimore for their future plumbing and heating needs.’”
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