Survey Reveals Barely Half Of EMails To Major Retailers Receive Adequate Responses
How well do you do at responding to emails to your business? Feeling good or bad about your response time?
Check out this article called “Survey: Barely Half Of E-Mails To Major Retailers Receive Adequate Responses” by Chris Morran and see how you compare to these retailers…
“If you’ve ever written an e-mail to a retailer and either never received a reply or received one that did not adequately answer your question, you’re not alone. In fact, according to a new survey, retailers only provided complete responses to customers’ e-mails 54% of the time.”
“Undercover e-mailers for retail researcher STELLAService spent 45 days sending a total of 1,125 emails to 25 of the largest retailers in the U.S.”
Click here to see which businesses did well and which ones didn’t on Consumerist.com…
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