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If Your Customers Don’t Love You, Your Business Could Be In Trouble

do people love your business

It used to be that having an “OK business” was enough.

But that isn’t true anymore.

Having an “OK business” these days won’t cut it.

It’ll just leave you struggling everyday to keep your business afloat.

What you need to really succeed in business today is to have a business that people love.

Check out this article called “Do Customers Love You? 5 Questions to Ask” by Marla Tabaka and see if your customers love you or just like you…

 

“So you have a product or service that people are willing to buy. But is your company something that people are excited to talk about? Do you have customer evangelists who will naturally create a buzz?

“Virgin Airlines is one example of a culture that has, in a sense, gone viral. The company came into the travel market at a time when major airlines were dedicated to nothing more than staying in business, which resulted in cramped, no-frills travel for consumers. And that was no fun.

“Virgin introduced itself as the airline dedicated to making travel fun again. Who wouldn’t want that? As years went by the airline offered powerful incentives to gain attention from travelers, which further improved their visibility and reputation. For example, on the ninth anniversary of its maiden voyage, Virgin Blue gave away 1,000 plane tickets for $9 each through Twitter.”

Click here to see what happened when Virgin gave away those tickers and discover the 5 questions that will reveal if your customers love you on Inc.com

 

Photo by Kewl

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About Scott Aughtmon (1958 Articles)
I’m author of the book 51 Content Marketing Hacks. I am also a regular contributor to ContentMarketingInstitute.com and I am the person behind the popular infographic 21 Types of Content We Crave. I’m a business strategist, consultant, content creation specialist, and speaker. I’ve been studying effective marketing and business methods (both online and offline) since 1999. ===> If you would like to see ways that we could work together, then please click here to learn more.