The Only Two Ways a Small Business Can Make More Money
Most small business owners are constantly wondering… What’s the simplest and fastest way for my business to make more money? Well, I’ve got the answer to [Read more...]
Customer Appreciation
Customer Service Stats That You Must Know (INFOGRAPHIC)
Many businesses with great products or services still have trouble attracting and keeping customers. Why? One of the reasons is because of horrible or weak customer service. [Read more...]
Featured #Podcast of the Week: “I Love Marketing” – Creating a Thriving Company Culture with Zappos CEO, Tony Hsieh
This section of our site is called “Featured Podcast of the Week”. With so many podcasts that are out there these days, I thought I’d make it easier for you to find [Read more...]
Featured #Podcast of the Week: The School of Greatness – How to Hire, Manage, and Lead Thousands with Lee Cockerell
This section of our site is called “Featured Podcast of the Week”. With so many podcasts that are out there these days, I thought I’d make it easier for you to find [Read more...]
Social Media: The Future of Customer Experience (INFOGRAPHIC)
From Sprinklr.com… “There’s little question that a focus on customer experience is no longer optional. In fact, according to Gartner, in just a few years [Read more...]
2nd Valentines Question For Your Business: Do You Love Your Customers?
Yesterday, I gave you the first Valentines question you need to ask about your business. Today, I will show you the second question. But first, I want to share a surprising [Read more...]
1st Valentines Question For Your Business: Does My Customer Love Me? (INFOGRAPHIC)
Love is in the air! Valentines day is tomorrow! With that in mind, we’re going to post two important “Valentines Questions” for your business. The first [Read more...]
How To Create Devoted Customers (SLIDESHOW)
This slide show is a practical guide to creating competitive advantage and improving business performance. The main message is this: forget customer satisfaction. Go for [Read more...]
Here Are 25 Creative Ways to Thank Your Customers (SLIDE SHOW)
Are you thankful for your customers? I hope so. Your business wouldn’t exist without them! Have you told your customers you’re thankful for them recently? Have [Read more...]