Customer Service Stats That You Must Know (INFOGRAPHIC)
Many businesses with great products or services still have trouble attracting and keeping customers. Why? One of the reasons is because of horrible or weak customer service. [Read more...]
Love Your Customers
Featured #Podcast: Small Business Marketing Hour – Ep 7 Dan Kennedy & Jay Abraham
It’s been awhile since we’ve shared a new post in this section, but this section of our site called “Featured Podcast”. What is the purpose of this [Read more...]
BBH Feature: Do You LOVE Your Customers? What Would Happen If You Did?
Do you love your customers? Seriously. Do you? I know “love” is a strong word, and it even feels weird for me to type it out in this context, but what would happen if [Read more...]
Costco is Making Millions from People Addicted to Their Store
NOTE: Our regular Wednesday “BBH Feature” exclusive article will be posted tomorrow, so stay tuned. Costco is a pretty amazing company. Not only do they have [Read more...]
BBH Feature: Giving – The Irrational and Unexpected Path to a Satisfying Life (and Business)
Photo from nan palmero It’s natural to be focused on getting all that we can. But what if the real road to happiness in life and in business is found on the path [Read more...]
Lessons From Guy a Who Grew His Company From $100 to $400 Million
The biggest danger for any business owner is in falling in love with the idea for your business before you know if your prospects and customers will actually love it. This [Read more...]
RR: Valentines Question For Your Business: Do You Love Your Customers?
What’s an “RR” Post? One of those things we’re experimenting with on BBH is something I’m calling “Rerun” blog posts. If you don’t know what those are [Read more...]
Expert Feature: 7 Easy Ways To Increase Your Income With Past Clients (VIDEO)
It is 5-10x cheaper to engage a past client than it is a new one. On average existing clients spend 67% more than a new one! Here’s how to stay in touch authentically [Read more...]
2nd Valentines Question For Your Business: Do You Love Your Customers?
Yesterday, I gave you the first Valentines question you need to ask about your business. Today, I will show you the second question. But first, I want to share a surprising [Read more...]