Customer Service Stats That You Must Know (INFOGRAPHIC)
Many businesses with great products or services still have trouble attracting and keeping customers. Why? One of the reasons is because of horrible or weak customer service. [Read more...]
Loyalty Programs
Costco is Making Millions from People Addicted to Their Store
NOTE: Our regular Wednesday “BBH Feature” exclusive article will be posted tomorrow, so stay tuned. Costco is a pretty amazing company. Not only do they have [Read more...]
Expert Feature: 7 Easy Ways To Increase Your Income With Past Clients (VIDEO)
It is 5-10x cheaper to engage a past client than it is a new one. On average existing clients spend 67% more than a new one! Here’s how to stay in touch authentically [Read more...]
Why You Need To Stop Focusing On Just Sales
In business, it’s difficult to not be focused on sales, because “sales = money,” right? Technically, yes. But what if I told you there is something [Read more...]
7 Steps To Grow Your Fan Base (INFOGRAPHIC)
There is a world of difference between customers and fans. It’s similar to the difference between climbing uphill and rolling downhill. Check out this infographic that [Read more...]
Use These 8 Loyalty Program Strategies To Promote Your Small Business
Do you know what a loyalty program is? Simply put it’s a program that encourages your customers to keep purchasing from you. Check out this post called “8 [Read more...]