Customer Management

Getting Your Worst Customers to Love You: True Tales from the Front Lines of Customer Support (SLIDE SHOW)

February 14, 2013 // 0 Comments

Have you ever had a customer threaten to sue you? Had a customer upset about your changes in terms and agreements? Had a client make a mistake using your product and want you [Read more...]

The Little-Known Connection Between SEO And Customer Retention

September 25, 2012 // 0 Comments

SEO aka “Search Engine Optimization” is important for your business. But you might not realize that SEO can be effected by more than just website improvements. [Read more...]

Do You Know Why Your Customers Stop Doing Business With You?

June 18, 2012 // 0 Comments

We all know that customers leave our business. But have you ever stopped to ask yourself why? Click here to read this article called “Why Customers Stop Being [Read more...]