Customer – Page 3 – Bay Business Help – Help for Bay Area Business Owners

Story: Zappos.com And The Lesson On How To Treat Your Customers With Love

February 14, 2013 // 0 Comments

Today is the day everyone is thinking about love. Let me ask you a question: What would happen if you loved your customers? Well, I want to share a story that shows you the [Read more...]

Business 101: What Do The Terms Receivables, Turnover, And Working Capital Mean?

January 10, 2013 // 0 Comments

There are some basics about business that most business owners are afraid to admit that they really don’t know or understand. Well, here at 2BH we’re going to give you [Read more...]

Growing Trend: Top Brands Using Twitter For Customer Support

December 10, 2012 // 0 Comments

How do you currently handle customer support? By phone? By email? Have you considered using Twitter? Check out this post called “Top Brands Using Twitter for Customer [Read more...]

How to Build Your Brand Online (INFOGRAPHIC)

November 21, 2012 // 0 Comments

From FreeWebsite.com… “In an age where technology has a tight grip on well…everything, it is important to stay on top of current business tactics and trends. [Read more...]

How To Get Your Business Emails Opened And Actually Read

October 2, 2012 // 0 Comments

Email marketing is very important, but it’s only effective if people actually look at your emails. Otherwise it’s just a waste of time. Check out this post called [Read more...]

The Little-Known Connection Between SEO And Customer Retention

September 25, 2012 // 0 Comments

SEO aka “Search Engine Optimization” is important for your business. But you might not realize that SEO can be effected by more than just website improvements. [Read more...]

What Can You Learn From These Things That 10 Bay Area Restaurateurs Track?

September 13, 2012 // 0 Comments

We’ve got something different for you with this post and the next one. We want you to read these next two articles and let them inspire you and give you ideas of how [Read more...]

L.I.S.T. – How To Do Customer Service The Right Way

September 4, 2012 // 0 Comments

Customer service is a key to business success today. If your customer service is horrible, having a great product or service won’t matter much. Check out this article [Read more...]

7 Ways To Deal With Social Media Complaints

August 28, 2012 // 0 Comments

Social media can be a fun and powerful tool for many businesses. That is until they have to deal with their first customer complaint via social media. Then the whole thing [Read more...]

7 Ways To Use Yelp To Benefit Your Business

August 17, 2012 // 0 Comments

Some business owners see Yelp as a pain in the rear. But if you learn how to use it to your advantage, you could see it as a powerful leverage point for your business. Check [Read more...]