The Question You Don’t Want To Ask If You Really Want To Make A Sale
“The world of sales is a touchy area. Say one wrong thing and it can literally break the sale. Getting a sale often relies a lot upon making sure you say the right thing and ask the right questions. It also relies upon not asking the wrong questions! This can be an even bigger mistake than not asking the right ones.”
“The biggest mistake that you can do in trying to make a sale is to ask the customer, ‘What do you think the solution is?’ Sure, it sounds innocent enough and seems on the outset like you really want their feedback, thoughts, and to discuss solutions, especially if they mention one you just so happen to be providing. But when you dig deeper and really think about it, you will see that this can be the question that closes the door to the sale you were so close to making.”
Photo by Horia Varlan
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