If Your Customers Don’t Love You, Your Business Could Be In Trouble
It used to be that having an “OK business” was enough.
But that isn’t true anymore.
Having an “OK business” these days won’t cut it.
It’ll just leave you struggling everyday to keep your business afloat.
What you need to really succeed in business today is to have a business that people love.
Check out this article called “Do Customers Love You? 5 Questions to Ask” by Marla Tabaka and see if your customers love you or just like you…
“So you have a product or service that people are willing to buy. But is your company something that people are excited to talk about? Do you have customer evangelists who will naturally create a buzz?
“Virgin Airlines is one example of a culture that has, in a sense, gone viral. The company came into the travel market at a time when major airlines were dedicated to nothing more than staying in business, which resulted in cramped, no-frills travel for consumers. And that was no fun.
“Virgin introduced itself as the airline dedicated to making travel fun again. Who wouldn’t want that? As years went by the airline offered powerful incentives to gain attention from travelers, which further improved their visibility and reputation. For example, on the ninth anniversary of its maiden voyage, Virgin Blue gave away 1,000 plane tickets for $9 each through Twitter.”
Photo by Kewl
Related article
- Jay Abraham: Most Entrepreneurs Fall In Love With The Wrong Thing… (Motivational Business Quotes + VIDEO) (baybusinesshelp.com)
